---
title: Debt collections software on autopilot
description: Improve and automate your debt collection processes with our software. Start collecting more from day one and save up to 90% in operational costs.
---
Industries
---
[ Goods & Services](https://www.moonflow.ai/en/industries/good-and-services) [ Educational Institutions](https://www.moonflow.ai/en/industries/education) [ Distributors](https://www.moonflow.ai/en/industries/distributors) [ Real Estate](https://www.moonflow.ai/en/industries/real-state) [ Health](https://www.moonflow.ai/en/industries/health) [ Financial Services](https://www.moonflow.ai/en/industries/financial-services) [ Utilities](https://www.moonflow.ai/en/industries/telecommunications-collections)
---
Plans
---
[ B2B Collections](https://www.moonflow.ai/en/pricing/b2b) [ B2C Collections](https://www.moonflow.ai/en/pricing/b2c)
---
[AI Agent](https://www.moonflow.ai/en/talk)
[Schedule a Demo](https://www.moonflow.ai/en/contact-us)
[ ](https://www.moonflow.ai/en/)
[Industries  ](https://www.moonflow.ai/)
[ Goods & Services](https://www.moonflow.ai/en/industries/good-and-services) [ Educational Institutions](https://www.moonflow.ai/en/industries/education) [ Distributors](https://www.moonflow.ai/en/industries/distributors) [ Real Estate](https://www.moonflow.ai/en/industries/real-state) [ Health](https://www.moonflow.ai/en/industries/health) [ Financial Services](https://www.moonflow.ai/en/industries/financial-services) [ Utilities](https://www.moonflow.ai/en/industries/telecommunications-collections)
[AI Agent](https://www.moonflow.ai/en/talk)
[Resources  ](https://www.moonflow.ai/)
[ Blog](https://www.moonflow.ai/en/blog) [ Trust Center](https://trust.moonflow.ai/)
[Plans  ](https://www.moonflow.ai/)
[ B2B Collections](https://www.moonflow.ai/en/pricing/b2b) [ B2C Collections](https://www.moonflow.ai/en/pricing/b2c)
EN
 
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[Schedule a Demo](https://www.moonflow.ai/en/contact-us)
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## Revolutionize your collections today
Complete the form to get in touch with our team of automated collections experts and learn how you can improve collections management in your company.
  
## Frequently Asked Questions
Do you have questions? Here you’ll find clear answers about the use, implementation, and benefits of Moonflow.
### What is Moonflow, and how can it help my business?
Moonflow is an AI-powered debt collection orchestration platform that centralizes all communication channels, payment methods, and data sources into a single platform to optimize accounts receivable management. We use machine learning to automatically segment your portfolio, prioritize collection activities, and trigger collection strategies based on your company's business rules or AI-generated recommendations.
### What types of businesses is Moonflow designed for?
Moonflow is designed for organizations with active and structured accounts receivable operations, serving both financial and non-financial businesses. We work with companies across a wide range of industries, including:
- Financial services and fintech: banks, lenders, leasing companies, financing providers, insurance companies, credit card issuers, and consumer finance organizations.
- Utilities and service providers: telecommunications, electricity, gas, and other businesses managing large customer portfolios.
- Real estate: property management companies, rental businesses, condominiums, and real estate firms.
- Distributors: B2B collections for companies managing portfolios of 300 or more business customers.
- Healthcare: clinics, hospitals, and clinical laboratories.
- Education: universities, colleges, institutes, and schools.
- Retail and other industries: retail companies, professional services firms, and other businesses with accounts receivable operations.
Our platform supports B2C, B2B, and hybrid collection processes.
Moonflow is available in 26 countries, including Mexico, Peru, Colombia, Chile, Argentina, Brazil, Ecuador, Spain, and the United States.
### How does Moonflow integrate with ERP, CRM, or other systems?
Moonflow does not replace your ERP—it complements it during the active collections stage, where native ERP modules often fall short. It integrates with leading business systems such as SAP Business One, Oracle NetSuite, Odoo, QuickBooks, Siigo, Xero, Holded, Salesforce, and others through APIs, native connectors, or SFTP. The integration enables automatic or scheduled data synchronization, depending on each company's architecture and business requirements.
### What results can Moonflow deliver?
Some of the results our customers have achieved include:
- Up to 90% reduction in collection operations workload
- Up to a 30% increase in contact rates
- 17% reduction in early-stage delinquency
- A significant reduction in Days Sales Outstanding (DSO)
These results are driven by the combination of AI agents operating 24/7, omnichannel orchestration, and predictive collections powered by machine learning. More than 200 companies across 26 countries trust Moonflow to optimize their collections operations.
### How long does it take to implement Moonflow in my company?
Implementation time depends on the volume of data and the complexity of the integration. In most cases, the process is completed within 3 to 6 weeks, with functional configuration and system integration carried out in parallel. Our team supports every stage of the implementation, including data migration and synchronization, workflow configuration, strategy setup, and validation before going live.
### Does Moonflow include AI text and voice agents?
Yes. Moonflow includes AI Agents that autonomously manage collection conversations, selecting the most effective communication channel across both text and voice, and operating 24/7. Moonflow's AI Agents can answer customer inquiries, negotiate payment arrangements, and record payment commitments. Thanks to integrated payment methods, the AI Agents can also share payment links and read and process customers' payment receipts.
[](https://www.moonflow.ai/)
Solutions
[Business Collections](https://www.moonflow.ai/en/pricing/b2b) [Consumer Collections](https://www.moonflow.ai/planes-cobranzas-a-personas)
Regions
[Argentina](https://www.moonflow.ai/es-ar/) [Spain](https://www.moonflow.ai/es-es/) [Peru](https://www.moonflow.ai/es-pe/) [Mexico](https://www.moonflow.ai/es-mx/) [Colombia](https://www.moonflow.ai/es-co/) [Chile](https://www.moonflow.ai/es-cl/) [Brazil](https://www.moonflow.ai/pt-br/) [Rest of America](https://www.moonflow.ai/es) [English](https://www.moonflow.ai/en) [Costa Rica](https://www.moonflow.ai/es-cr/) [Panama](https://www.moonflow.ai/es-pa/) [Ecuador](https://www.moonflow.ai/es-ec/)
Resources
[Moonflow Academy](https://www.moonflow.ai/academy) [Help Center](https://www.moonflow.ai/centro-de-ayuda) [API Documentation](https://documenter.getpostman.com/view/26678323/2s9Xy2PsF4) [Blog](https://www.moonflow.ai/blog) [Savings Calculator](https://www.moonflow.ai/en/savings-calculator)
Company
[Log In](https://dashboard.moonflow.ai/auth/login) [Schedule a call](https://www.moonflow.ai/en/contact-us) Press [LinkedIn](https://www.linkedin.com/company/moonflow-ai) [Terms & Conditions](https://www.moonflow.ai/terms) [AI Agent Compliance](https://www.moonflow.ai/ai-agent-compliance) [Privacy Policy](https://www.moonflow.ai/privacy-policy) [GDPR](https://www.moonflow.ai/gdpr) [Trust Center](https://trust.moonflow.ai/)
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- Communication channels: WhatsApp, email, SMS, calls through our own telephony infrastructure, and field collections for late-stage delinquency and charged-off portfolios.
- Data sources: ERP, CRM, core banking systems, APIs, webhooks, SFTP, and Google Drive.
- Payment methods: cards, bank transfers, payment links, and, depending on the country, physical payment locations.
- An application marketplace for specific business needs.
On top of this infrastructure, Moonflow deploys AI Text and Voice Agents that autonomously communicate with customers, negotiate, and register promises to pay; an AI Copilot that enhances the productivity of human collectors; and AI Control Tower, the module where teams configure and supervise agents, channels, telephony, and field collections.
Our machine learning algorithms segment portfolios, prioritize collection actions, and autonomously learn the best channel, day, and time to contact each customer profile. They also adjust the strategy whenever a message is not delivered or does not receive a response.
This allows companies to protect both the customer relationship and their EBITDA.
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We work with organizations across 25 countries and multiple key industries:
- Financial services and fintech: banks, financial institutions, lenders, leasing companies, financing providers, insurance companies, credit card issuers, and consumer lending businesses.
- Services and utilities: telecommunications, electricity, gas, and other companies managing large customer portfolios.
- Real estate: rentals, condominiums, property management, and real estate companies.
- Distributors: B2B collections for companies managing portfolios of 300 or more business customers.
- Healthcare: clinics, hospitals, and clinical laboratories.
- Education: universities, institutes, and schools.
- Goods and services: retail companies, professional services firms, and other businesses.
Moonflow operates across markets including Mexico, Peru, Colombia, Chile, Argentina, Brazil, Ecuador, the Dominican Republic, Panama, Honduras, Uruguay, Costa Rica, Spain, and the United States.
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Moonflow integrates with leading platforms such as SAP Business One, Oracle NetSuite, Odoo, QuickBooks, Siigo, Xero, Holded, Salesforce, and others through APIs, webhooks, native connectors, or SFTP.
These integrations make it possible to synchronize data automatically or periodically depending on each company's architecture and requirements.
Your ERP remains the accounting system of record, while Moonflow becomes the intelligent execution and orchestration engine for collections.
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Our customers have achieved:
- Up to 90% savings in collection operating costs
- A 12% increase in contact rates
- Up to a 17% reduction in early-stage delinquency
- A significant reduction in Days Sales Outstanding (DSO)
These results are enabled by Moonflow's AI-native technology, which combines multiple areas of artificial intelligence—including machine learning, deep learning, generative AI, RAG, and agentic AI—with a broad application marketplace designed to address different business needs and more than 25 years of financial industry experience from our CEO.
More than 200 companies across 25 countries trust Moonflow to optimize their collection operations.
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This process includes system integrations, data migration, collection workflow configuration, and the setup of AI Agents within AI Control Tower, including channels, availability, capabilities, and service rules.
Our team supports every stage of the technical deployment through production launch.
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Because payment methods are integrated into the platform, agents can also share payment links, read payment receipts, and register customer payments for verification.
This automates high-volume transactional interactions while allowing your team to focus on higher-value or more complex cases.
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