Orchestrate and centralize your entire collections process in one place, automate it with artificial intelligence, and reduce your operational costs by up to 90%.
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Automate conversations through WhatsApp, email, and phone calls to deliver 24/7 support.
Lorena, AI Collections Agent
Active
Hi! Would you like to automate your collections management? Try working with me. I learn quickly and will soon be able to give you recommendations to optimize it.
I hold conversations with your customers on WhatsApp. I take into account the context and the status of their accounts receivable, adjusting my tone to be more or less formal as needed.
Diego, AI Collections Agent
Active
Hi! Would you like to hire a collections agent? Let's talk!
Incoming Call
Antonio Fernández
I handle conversations with your customers via email and phone calls. I understand each client’s payment delay status and specific context, allowing me to manage the interaction with the appropriate level of intensity.
Moonflow offers a simple and effective implementation process.
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Connect your data via API, SFTP, or sync your ERP with Moonflow.
Link all your communication channels with just a few clicks.
Use the predefined strategies from our library or create your own.
Put Moonflow in autonomous mode and let our agents manage your collections.
Monitor your business KPIs and boost your collections with our Machine Learning–powered model.
Companies in 25 countries across Latin America choose us to manage their collections with AI.
Integrate data easily, without writing a single line of code.
Unify your collections process in one place so your team can focus on the most important tasks, while AI handles the operational workload.
Automate WhatsApp, emails, phone calls, and other channels within a single communication flow.
Control the entire collections process from start to finish and let AI suggest the best strategies.
We bring collections management into the future, powered by AI.
“With Moonflow, we transformed our collections operation: we reduced our average collection period and lowered our operational workload, boosting efficiency and the online customer experience, in line with our commitment to innovation.”
Manpower
Sebastian Moya, Regional Credit and Collections Manager for LATAM
+19%
increase in contactability.
“In a short time, our customer base grew, and the gains in collections efficiency were outstanding.”
Ozon
Miguel Ocampo, COO
For companies looking to reduce operational costs and achieve greater portfolio containment in the early stages of delinquency through AI-driven automations.
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For companies looking to streamline their collections and reduce costs with AI, integrate with their ERP system, and achieve effective communications that shorten the average collection period.
More information
Have questions? Here you’ll find clear answers about Moonflow’s usage, implementation, and benefits.
Moonflow is a cloud-based collections software specifically designed for small and medium-sized businesses that do not have access to this type of integrated solution (which are usually very expensive, difficult to implement, and costly to maintain afterward).
Most of the companies we speak with have already developed something that allows them to collect payments, ranging from spreadsheets to “mini-systems” and integrations with messaging services. The problem is that none of these solutions truly perform well. The costs of these “solutions” are high (in man-hours), and recovery rates are significantly lower than what they could be. We develop over 1,000 man-hours of features and optimizations for Moonflow every month. The gap between your current solution and Moonflow only grows larger every day.
Through Moonflow, your collections run on autopilot (literally). Moonflow allows you to segment your portfolio, create personalized communications and schedule their flows, design special campaigns, build collections web pages, make calls, access real-time metrics, and much more. All communication channels come pre-integrated.
This is our favorite part. We build Moonflow together with each of you. Our customers define the solution, and we develop it in a way that adds value across the entire platform and all implementations. Let’s talk and build the best collections software together.
Our recommendation is to manage 25–50% of your portfolio (randomly selected) through Moonflow. Compare the management effort and the results of both portfolios over 4–6 months to make a more informed decision.
Clients who have implemented Moonflow have experienced up to a 90% reduction in the operational workload of their collections processes and a 15% increase in collections effectiveness.
Moonflow is purchased through our website, using a credit or debit card.
You pay for what you use and can cancel anytime (no explanations required—though if you tell us why, it helps us improve).
There is no implementation cost (we provide unlimited support).
When you’re ready, schedule a call.
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Fill out the form to get in touch with our team of automated collections experts and learn how you can improve your company’s collections management.
