Lorena
Diego
The most efficient collections agent
I handle conversations via WhatsApp, email, and calls. I quickly learn from my interactions and recommend strategies, channels, and timing to improve contact rates.
The most efficient collections agent
I handle conversations via WhatsApp, email, and calls. I quickly learn from my interactions and recommend strategies, channels, and timing to improve contact rates.
Lorena, AI Collections Agent
Active
Hi! Would you like to automate your collections management? Try working with me. I learn quickly and will soon be able to give you recommendations to optimize it.
Diego, AI Collections Agent
Active
Hi! Would you like to hire a collections agent? Let's talk!
Incoming Call
Antonio Fernández
Learn how your operations are automated through AI Agents.
Extracts data and automatically updates conversation flows in the database.
Keeps a single, unified conversation across all channels, preserving history and context
Operates at specific times, outside business hours, or 24/7 without interruptions.
Operates at specific times, outside business hours, or 24/7 without interruptions.
Message tone and wording adjust to match your company’s preferences.
Automatically manages email and WhatsApp messages, without human intervention.
01
They extract key data from conversations and automatically update communication workflows in the database.

02
They manage a single, unified conversation with the customer, even when the communication channel changes, preserving history and context.

03
They adapt to the conversation’s objectives, the customer profile, and the account context, aiming to secure a payment or a promise to pay.

Lorena, AI Collections Agent
Active
Hi! Would you like to automate your collections management? Try working with me. I learn quickly and will soon be able to give you recommendations to optimize it.
Diego, AI Collections AgentActive
Active
Hi! Would you like to hire a collections agent? Let's talk!
Incoming Call
Antonio Fernández
+19%
Through personalized and persistent conversations.
24/7
“With Moonflow, we transformed our collections operations: we reduced the average collection period and lowered operational workload, improving efficiency and delivering a better customer experience, aligned with our commitment to innovation.”
+19%
increase in contactability



“In a short time, our customer base grew, and the gains in collections efficiency were impressive.”
Ozon
Miguel Ocampo, COO

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